A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Lifetime Value Analysis

First American Affiliates analyzes your data to identify your most valuable customers.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Social Media Research

First American Affiliates offers social media benchmarking and shopper experience assessment.

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Business Consulting

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Mystery Shopping

First American Affiliates uses unbiased third-party shoppers to gather actionable data for you.